Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance Tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works:

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page.

Step 2: You will be prompted to click the Start Now button below to download a small software called Team Viewer, one of the world's most popular Remote Access utility.

Step 3: With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard.

Step4: You will be in full control of your computer at all times. You always have over-riding control of your mouse and keyboard, and you will be able to end the screen-sharing session at any time